Poco
- My smartphone POCO has stopped working due to company s update Open
Y.Lokesh filed this complaint against Poco on Jun 21, 2023
My smartphone POCO X* has got a new update of miui **.*.* and I installed it in my device. After installation the front camera and the wide angle camera of the smartphone is not working. And after * days the bluetooth and the audio(speakers) are also not working.Then I raised a querie in the service center and I came to knew that the motherboard of the phone has to be replaced and they would charge me ₹**** for it. They said this on the ground that my phone was out of warranty. There was a fault in the company's update and there are a lot of consumers facing the same problem. I am a student from middle class family who requires phone for basic studies and hard to get a new one. My experience with POCO was really very bad and I suggest don't go with POCO.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Poco
Resolved
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KFC
"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"
Kimi Shrivastava
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