jayashree filed complaint against Vodafone And Idea on Apr 30, 2021
December **th, **** I visited bomanahalli Vodafone stores and paid the outstanding bill and asked for disconnection postpaid plan and took new Sim, after ** hours sim didn't get activated because my old Sim postpaid plan was still active, it was a mistake from Vodafone store server issue, many times I called customer care and asked for disconnection, I also said I will not pay any bill if u keep activating this plan because of mistake from your side.
I spoke with some head too, they asked me to visit the same store again and raise one more request no need to pay any bill but unfortunately, we shifted to another part of Bangalore so I said can't able to visit the same store later they asked me to visit a store nearby kengeri and finally after * months issue got resolved. They agreed not to pay any outstanding amount just take a new Sim everything will be waived off.
After * years again bugging me for the same issue and asking me to visit the same store again during corona time how can I travel.
They should know right without paying the outstanding amount for postpaid service how they will allow to switch.
After * years of asking to pay and frequently getting the call to pay, feed up explaining all multiple time.
Sent massage to pay *** rs and rest will waved off, after paying again sending to pay remaining.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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