Vodafone And Idea - Money stolen from Account
Narinder Nagpal filed complaint against Vodafone And Idea on Aug 23, 2022
I was having around ** rs A/c balance with an Expiry Date of **/*/**.
But the company has deducted all of my Balance amount today (**/*/**) unabling me to not to make any Outgoing call today...And due to this I have suffered rs **** as loss.
Alongwith company is not providing me any Balance Deducted Transactions Detail...their automated number *** just shows " no Details found".
Their Chatboat service is also hopeless...does not provide my Full month Call Transactions along with remaining Balance Detail.
Their "Monthly Billing Detail Providing Service" is just providing upto July** details.
Kindly don't take this matter lightly and Initiate some Punitive Action and Refund my Lost Amount.
Also Restore my Outgoing calling facilities.
One more thing.despite having balance in our Primary Account...company don't LET us to send a simple One Rupee Text Message... Instead they forced their Subscribers to Buy a *** rs internet Data plan...Is it fair to buy a *** rs Plan to send a simple Text Message.
Does this kind of embezzlement/Conning seem good for a Company like Vi.
Once again humbly requested to take some Preventive and Punitive Measures to control such sort of Thefts.
I have also talked with VI Executive and talked her for *:** minutes but no result came forward.
Thousands of customers like you have trusted Voxya to resolve their issues
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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