Croma A Tata Product
- Money refunded instrad of replacement asked Closed
Deepika filed this complaint against Croma A Tata Product on Jul 28, 2023
I recently bought an AC from Croma online and it was delivered in a very bad condition. The product was damaged and hence I asked for a replacement. I bought the item during the offer period which hosted me **k. When I raised the complaint, the company very conveniently refunded the amount just because now the product cost is **k. On raising the same issue, the customer care executive is asking me to buy a new one at higher price. This is so unfair. Why do these online portal even go on a sale period and make fake promises if they cannot fulfill it?
Are you brand?
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Resolution Demanded:
Damages for loss and agony
Croma A Tata Product
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
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