- Money not refunded Open
Travel Date : **-Apr-****
PNR : RHHU*U (Spicejet)
Flight : Pune to Hyderabad.
As per DGCA rule if the flight was cancelled during lockdown, the customer is suppose to get full refund. I contacted paytm on their own app first but they never replied, then I tweet paytm and they replied on tweeter. I have contacted both companies Spicejet and Paytm but they are just blaming each other and asking me to contact other party. SJ saying they have refunded money on *rd May but paytm is saying they never received any refund from them. And now paytm dont even answer my messages. I dont know who do I have to contact now and I will get my refund. Kindly help.
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