Money not refunded Open
Posted on: Mar 12, 2018
Complaint filed against: Makemytrip
On the 22nd jan we had booked bus tickets through makemytrip from kanyakumari to bangalore for the 24th jan.after debiting the account I was directed to a page saying the booking got cancelled and that money would be refunded soon. We immediately booked another set of tickets from The bus station .However it seems the tickets never got cancelled and they had sent the details to my email which I did not get to open on that day cos of network problem. They did not call me once to inform about this nor did they send me an sms. When we kept calling them and sending them complaints they kept saying the issue would be resolved in 24 hours.from 24hrs it went up to 72 hours. And so on.now it's almost two months and they are yet to refund the money.
Resolution Demanded: Get refund or credit for your purchase
Complaint filed by: carol war