Yatra
- Money not refunded by Yatra for a cancelled flight Offered Resolution
Sai Raghava filed this complaint against Yatra on Jun 15, 2022
Date of booking flight tickets : */**/**
Date of cancellation of flight tickets : */**/**
Refund Amount : ₹****
PNR Numbers of cancelled tickets :
*) UQ**HD ( Delhi-Hyderabad )
*) DI*IHY ( Hyderabad-Delhi )
I had booked flight tickets through Yatra for travel on **/**/**** & **/**/**** and due to an emergency i had to cancel the tickets by calling the Airlines ( Indigo ) directly and since i had approached the Airlines before **hrs of booking they said i was eligible for full refund.
The Airlines had also sent me the confirmation mail of depositing the refund in Yatra account and even i got a mail from Yatra confirming they have received the refund for both the PNRs mentioned above from the airline on **/**/**.
And, since **/**/****, whenever approached Yatra through mail they are saying the refund will be processed in ** hrs but even after waiting for * days ( *** hrs ) they are not processing the refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Yatra
Resolved
Frustrated? File a Complaint
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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