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Oyo

 - Money not refunded by OYO Open

Piyush bansal filed this complaint against Oyo on Jan 01, 2020

I canceled a hotel at Oyo on ** Aug ****. I was told I'll get a complete refund for this transaction but I received a partial refund. I raised a complaint several times and every time I was told a refund is being processed. The Conversation moved to email too and they said refund will be processed but to date, I haven't received any refund till date. Whenever I try to call customer care they keep on transferring my calls from one place to another but don't provide any resolution.
I am also attaching the screenshot of the email I received from oyo team.


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Resolution Demanded:
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Oyo

442 Total Complaints
203 Total
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45.93% Consumer Satisfaction

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