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Sunanda Biswas filed complaint against Air India on Jun 13, 2023
PNR - *ZIR** - REFUND not done
I (Sunanda Biswas) booked a ticket from Mumbai to Delhi for **th June (Rs.****).
PNR - *ZIR**
On *th june, I called Air India customer care for rescheduling of ticket.
The executive asked me to make another payment of **** to reschedule the ticket on **th June at *pm flight.
He sent an email with a link and asked me make the payment within * hours. I made the payment within around ** mins and got a confirmation message (screenshot is attached).
The next day I got a call from Air India airlines that they could not make my booking because the payment received was after * hours due to technical fault.
Till now, neither I got my ticket confirmed nor I got my money refunded.
Please help to get my money back.
I made all the payments through netbanking.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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