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Dhurbajyoti Bamun filed complaint against OYO on Nov 26, 2022
Dear Sir, i have done a booking on Oyo rooms through calling then in the number they provide in app. I paid INR *** through fampay UPI service. Money was deducted and i recieved the msg of this transaction than the guy in call said me to wait a min he is confirming than the call got cut but room booking not done. Then I contacted the customer care and asked them for refund. But they said they didn't received any payment.
Below is message which i received from my bank-
Hi DhurbajyotiBamun, you have just sent Rs.***.** through dhurba.famc@idfcbank to oyorooms.rzp@axisbank using your UPI app in response to the collect request. For the record, here's your txn ID ************
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