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Goibibo.com - Money debited but Flight ticket not booked

SHASHIKANT PANDEY filed complaint against Goibibo.com on Jul 18, 2020

i was tried to booked a ticket of flight on date *-**-**** and my money is deducted through UPI payment with UPI reference ID is- ************ .

But my money was deducted and shows transaction was failed , After * seconds itShows successful but my ticket was not booked. U can also checked my booked history. I was continuously contact to my Parent bank also and i was also trying to contact on customer care number of goibibo but the call was after connected still. and my parent bank is said that money is received by goibibo so they cant do anything about it.
So kindly solve this issue as soon as possible . the deducted amount was **** on date *-**-****.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Goibibo.com

45

Total Complaints

9

Total Resolved

20.00%

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