Facebook Pixel Tracking

Samsung Mobiles - mobile service repair not given in warrenty period

mahammad jaffar filed complaint against Samsung Mobiles on May 14, 2022

I am purchased samsung galaxy m ** mobile **.**.**. charging time mobile is over heated problem . then display is blurred straight lines .**.**.** i go to samsung service center they changed mobile display combo.but over heat problem is not solved.**.**.** mobile is dead condition could not charge. again i go to service centre **.**.** . samsung service technition said mobile internal part pba connector is damaged .we need to head office approvel for service this mobile.**.**.** dated i received call from service center . they said head office is treated it is physical damage issue so they can service mobile with warrenty period .mobile has not not impact to any physical damage . it is totally manifacture default.so i raise the complaint to samsung service centre to service my mobile with warrenty period.samsung mobile have ** month of warrenty period from the date of purchage.

Share, let the world know

Complaint Status

Resolution Demanded:

Replace / Fix problem

Samsung Mobiles

20

Total Complaints

8

Total Resolved

40.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Venkatsaireddy k on Jul 14, 2023

Samsung Mobiles –  phone mother board problemClosed

I have given my mobile at av connect banjarahills hyderabad samsung service center.my mobile was working fine but was having charing port problem ...when given to change charging port my mobile mother board is not w...

G Sreedhar Reddy on Dec 30, 2020

Samsung Mobiles – Not rectifying the Technical issue in my MobileClosed

I am working in a government office. As part of my duties I will be using the mobile for Aadhar Authentication of the beneficiaries and also I have to mark my attendance through adhaar authenticated Bio metric devic...

Syed Ahmed on Jan 7, 2020

Samsung Mobiles – Wifi disconnection issue Closed

I purchased a new Galaxy Note ** plus and since day * I am facing issues with WiFi. I thought it could be due to downloading apps but the same issue persisted. I reached out to Samsung Chat support and customer care...

ASHUTOSH KUMAR on Mar 23, 2019

Samsung Mobiles – Defective and damage product receivedClosed

I purchased the Samsung charger on *rd March **** from authorized Samsung centre worth Rs *** with a *-month guarantee and replacement. After using within a week the cable started getting damage. When approached to ...

Touseef on Feb 20, 2019

Samsung Mobiles – Denied for warranty claim for the phone Closed

I got a Samsung Mobile * month back and still, it is under warranty. However, the phone display is not working. I approached the service centre in Tolichowki where the authorized service centre manager Pawan is beha...