IDFC first bank
- Misuse of Indemnity bondLoan A c No Open
Shivam Arora filed this complaint against IDFC first bank on Jan 27, 2020
Resolution Demanded:
Damages
Dear Team,
I had applied for a Loan Transfer and top up facility in the month of November'** with IDFC First bank through Ashish Mishra who is Territory Manager(Loan Against Property) in Bank.
IDFC Bank team asked for the Foreclosure letter from HDFC Ltd from where Loan was disbursed but before providing the foreclosure Letter company has approved the loan amount of Rs.**,**,***/- by misusing of indemnity bond. I had provided the foreclosure letter from HDFC bank which was amounting to Rs**Lac approx.
IDFC Bank has generated the cheque of Rs **,**,***/- towards Loan A/c No.******** due to this HDFC Ltd denied to accept the cheque which was generated by IDFC bank as they required the exact amount on the fore closure letter.
After generating the cheque IDFC Bank has started the EMI of Rs*****/-on the cheque amount of Rs **,**,***/- from *nd December'** where the amount is still with the IDFC bank and cheque was with the IDFC bank only.
When we have asked the department that still our Loan account is not closed with HDFC Ltd and you(IDFC) have started the EMI which is totally wrong as i am paying EMI to HDFC Ltd also. Response from the bank side is this is not our fault you have to deposit the cheque to the bank this is your responsibility.
Still we were in talks with the bank and paid the EMI of Rs*****/- and the bank person said this will be adjusted towards your loan amount.
IDFC is not ready to accept their fault that they have misuse the Indemnity bond.
Now, IDFC Bank has denied to adjust the amount and we have paid multiple EMI in IDFC as well as HDFC in the month of December.
Kindly look into the matter and provide solution asap as this is a clear cut case of misrepresentation and fraud which which was done by Mr. Ashish Mishra(IDFC Bank)
Yours Faithfully
Shivam Arora
**********
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