Myntra
- Missing product in the package Closed
Palpandi filed this complaint against Myntra on Jul 21, 2020
I have placed an order (ORDER NO: *******-*******)in myntra on **th Jul **** contains * products. The very first product (Highlander shirt )in this order I have received as a damaged one. Immediately I have shared the pics and raised a complaint and received the refund.
The second product i have received today (**st Jul ****) which is HERE & NOW Pack of * slim fit T-Shirts.. But in this package only one product is there.. *nd one is missing.. The inner package is tampered. Outer package is having a small hole. I am waiting for this product from ** days. Now I m in a disappointment. This is my first order in myntra. I have trust issues now.
If this is a normal time I will go and purchase from store but in this COVID situation I could not make it. That is the reason I have placed the order. But now after waiting ** days I am getting a partial package that also is not in a good condition. I enquire about this with the delivery boy. He told me that we have lot of orders to deliver. So sometimes package will be like this.
But seriously this is not at all acceptable. I am really really worried about my product.
There is no contact us options are available. We can request a call back regarding the product.. once it is done.. then we will not be able contact them.. Is this is correct way to handle a customer?
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Myntra
Resolved
Frustrated? File a Complaint
Weddingz.in
"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Abhijit Dhote
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