Tata
- Misguided Mental Harrasmemt Misleades by dealer Open
Mukesh Dhanjani filed this complaint against Tata on Sep 21, 2023
Resolution Demanded:
Replaced
Damages
D**, Sector **, Sagar Motors, Tata Dealer ruined my premium car by painting infotainment area where as I requested to get it replaced under warranty as its shine was fading due to excessive heat whichbis company’s manufacturing problem but dealer, Mr. Rajeev Rathore mentioned that they cannot change it as it doesnt come under warranty and made false statement that it is due to outside chemical reaction. Later, on my multiple request, he told me that he will get it painted and original piano finish will be back ehich dis not happen. I told them this has ruined my premium car looks further but they said they do not have any other option. I raised complaint at Tata Customer care and after multiple follow ups for months, I was said the same thing that it happened due to outside chemical and they are not ready to change it. I
mentally harrassed after purchasing a ₹** lacs amd facing such an issuenin very first year of car. I would like to file a complaint of mental harrassment and compensation too of health amd car damage.
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