Ortel Communication Limited
- Misbehaviour of ortel cable service provider customer care executive Closed
subhrakanta dash filed this complaint against Ortel Communication Limited on Sep 19, 2019
Hello,
myself subhrakanta Dash i am a customer of ortel cable service bearing membershp no-*******, yesterday(**.**.**) i tried to fix my channel list through their customer care executive over telephone by their given customer service no-********** from my personal no-**********. I called & interacted with their customer service executive near about *-* times in between at *.** pm to *.** pm. But none of them are able to give me proper service. Service is another fact even they are not able to give me proper data about channel price even i was educating them regarding that. And I interacted t*th time with one of their customer care executive named "Padmini at *.** pm. And as per her reply-
*. with rudely she was replying me
*. She replied me that, "if customer will ask the price of channel list to fix the channel near about * or ** channels over telephone then other customers are online. So we are not able to give that type service to you". And when I replied that, " you are the service provider sat over there to give all type of service to customers then why not you are providing. Then she replied me with rudeness that, "we cant help in this regard & if u want u may come to office"
I just wanted to know that, what is this worst type behavior, did i call her for time pass or to interact my personal issues.
Not only they are doing like this with me, but also i heard some of my friends/causine/relatives that, this is their dailly type service. Servide providing is very worst along with irritating most of the customers.
please look into the above matter.
Regards
Subhrakanta
mob-**********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Ortel Communication Limited
Resolved
Frustrated? File a Complaint
MakeMyTrip
"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "
Vishal Pawar
Related Complaints
Ortel Communication Limited - Package not delivered Closed
Membership No.78962 Only free channels are coming instead of the desired channels for which we have paid....
Feb 18, 2019 by Chittaranjan Ray
Ortel Communication Limited - Ortel Communication Cheating me Closed
My membership no. Is ******* . I am a consumer of Ortel Communication which is a internet provider. According to them they will resolve my complain with in ** hours. But after * days my complain still pending. And in a month i use internet only...
Sep 01, 2018 by Suryakant Pradhan
Ortel Communication Limited - Service not given after taking money Open
I have ordered for ortel Internet connection online on ortel website, an ortel agent named Bubu Biswa contacted me and asked me for advance of rupees **** INR, I paid him the amount and he gave me the receipt, he promised me the connection will...
Sep 22, 2019 by Devendra Kumar
Ortel Communication Limited - Internet not working Open
I am writing to lodge a complaint against ORTEL group, Bhubaneswar. I have been a subscriber of their internet services since July ****. However, there have been several blackouts of their services since the last month for *-* days, and now, I ...
Oct 24, 2018 by Somesh Bhattacharya