Ola Cab - misbehaviour of Driver and cancelled ride

AJAY MATELE filed complaint against Ola Cab on Aug 20, 2020

Ajay Matele <aajaymatele@gmail.com>
Attachments
*:** PM (* minutes ago)

to support.in, me

DATE: **th August, ****.
Time: *:** PM
MY NAME: Ajay Matele
Location: Kalyan West, Mumbai

I have booked Ola for my * month pregnant wife and she need to visit hospital today.

After booking a ola, your driver called me and asking for destination and was saying that "Mujhe short distance ka bhada nahi chahiye". After few arguments he said if you don't tell me destination then I will not come to your pickup location.

Then your Ola Driver cancelled my ride and speak in volgar language (main cancel kar raha hu, tumko jo ukhadna hai ukhad le. chutiya).
This is the etiquette of your Ola driver.
I have experienced this problem * times in last ** days.

Driver's Name: Abdul Zafar Abdul Fazal
Car: White Ritz.
Car Number: MH**BC****.
Also attached snapshot of Driver's details.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Ola Cab

159

Total Complaints

Total Resolved

52.83%

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