- Melted food delivered Open
Ref: Order Id: ***********
We ordered Ice cream from cream stone through Swiggy. Swiggy delivered melted ice cream and it is in a liquid state. I placed this order **:** then he picked my order immediately but he delivered **:**.
The distance between the cream stone outlet to my house is less than *.* KM. But swiggy take too much time to deliver. The ice cream taste & quality also not good due to melt.
The delivery executive said that below reasons.
*.cream stone people mixed the ice cubes in the ice cream.
*. His mobile not showing my location due to the swiggy portal is not working so that delivery is delayed.
Please take necessary action on swiggy.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."
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