Maruti Nexa
- Maruti NEXA for Cheating and Failure to Provide Refund Closed
amit kumar filed this complaint against Maruti Nexa on Jun 30, 2023
Company Name: Maruti NEXA
Nature of Complaint: Cheating or Disservice, Failure to Provide Refund
Amount Paid: INR **,***
Description:
I would like to register a complaint against Maruti NEXA regarding their unethical practices and failure to provide a refund for my booking. I booked a vehicle with Maruti NEXA in January and made an initial payment of INR **,***. However, due to changed circumstances, I requested a cancellation of my booking.
Since then, I have been attempting to contact Maruti NEXA via phone and email to initiate the cancellation process and obtain a refund. However, despite multiple attempts over the course of a month, I have received no response or assistance from the company. Their customer service has been non-existent, and their online cancellation process has proven to be flawed, preventing me from cancelling the booking through their website.
I am extremely frustrated and disappointed by the lack of support and communication from Maruti NEXA. Their failure to address my concerns and provide a resolution is completely unacceptable. I have decided to file a complaint with the consumer forum to seek a resolution and hold Maruti NEXA accountable for their actions.
I request the consumer forum's intervention in this matter and seek their assistance in obtaining a refund for my booking from Maruti NEXA. I expect a prompt response and resolution to this issue to restore my faith in consumer rights and the principles of fair business practices.
Thank you for your attention to this matter. I trust that the consumer forum will take appropriate action and help in resolving this dispute.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Maruti Nexa
Resolved
Frustrated? File a Complaint
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
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