Loading...
Sewan Kumar filed complaint against Shiprocket on May 19, 2020
Hi! I'm an online vendor of Herbal Products. We had received an order online on *nd March, **** from a customer in Mumbai. Order was shipped on *rd March, **** via an courier service Xpressbees with AWB *************** (Invoice Attached) through platform Shiprocket. Order was out for delivery on *th March Further there are two theories according to Seller and Shiprocket. Both are explained below:
According to Shiprocket & Xpressbess: * Attempts were made to deliver the product on different dates but customer refused to accept the order. Then the order was put in RTO and returned back to seller. (Tracking details attached)
According to Seller: Order was delivered on *th March in its *st attempt. A delivery boy of Xpressbees arrived with RTO to seller on *th May but Seller refused to accept because the packet was in bad condition and was manipulated. Then seller asked the customer and the Customer has confirmed the delivery.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
My customer ordered from Shivpuri, MP. I sent the parcel through Shiprocket on * September from Vadodara, GJ. It had to be delivered on *th September but It was misplaced and it reached Vijaynagar, AP. There was Ope...
This complaint is in regards to the AWB *************. We sent multiple emails regarding the shipment not being delivered and fake attempts made by the Shiprocket courier partner. We called the customer support more...
On *rd September, I had ordered a product which is Lingerie underwear of women comfortable bra set of * nos. with order id- LL***** for Rs.***. The product was received on September *th Saturday and the payment wa...
i have ordered my keyboard which is supposed to be delivered by shiprocket and they have been delaying it every day now when I track my package they are saying ** days delay and I can't even sign in my account as it...
I want my refund back, the quality is terrible and isnt suitable for working