- Luring customers about price protection with banners and with misleading information Open
Booked flight for my aunt on 7th June 2018 for the travel of hyd to Newyork and also return.
I booked through yatra.com as I got attracted to their banner promotion of price protection which is nothing but misleading and hiding the important facts under terms and conditions.
After I booked price got reduced by 10241/- compared to the amount which I paid i.e 80059/-
When I spoke to their Customer services regarding price protection over telecon and requested them to refund the amount....they simply said they are comfortable giving that amount in E cash which has usage restrictions of 5 to 10% of total amount of future transactions.
Ecash can be earned even for each referral which can not be considered as a cash.
Price protection in terms of ecash is useless and it is known to anyone who is versatile in doing online transactions.
So I understood that they are simply misleading customers by their banner adverts with out ethics and values.
So requesting you to do the needful.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
Get damages for financial loss and mental agony
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