- Loss and damage of household articles during transit ^Open

Surendra Kumar filed this complaint against Agarwal Packers and Movers on Apr 11, 2019

I booked my household luggage through Agarwal Worldwide Packers And Movers on 26-03-2019 from Kaushambi (Ghaziabad) to Mulund (Mumbai). The delivery was given on 05-04-2019 at my residence in Mulund, Mumbai. When the company representative opened the packing, items as per details below were found damaged and one-bed side table was found missing.
List of damaged articles is as below:
1. Dining table glass broken in pieces completely.
2. Dining table wooden moulding and base broke.
3. Scratch and rubbing marks all around the dining table wooden base.
4. Scratch and rubbing marks all around on the 6 dining chairs.
5. Scratch and rubbing marks all around on the wooden bed, bed box ply cracked, double bed corners moulding broken.
As per the estimate from an agency whom I am engaging for repair work is Rs. 33,394. It is requested that I am compensated by the transporter agency for the loss I have suffered. I have emailed the details of loss to the agency but mail id appears to be fake as mail could not be delivered. I have WhatsApp the photos of the damaged article to the agency representatives Mr Sandeep Verma Mobile No. 8010026001 and Mr Om Prakash Mobile No. 9310059888 for taking necessary action.

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