- Landline instrument not provided Open
I had applied for landline and wifi connection at the end of June from Airtel. The executive (Neeraj **********) had taken money from me for * months and committed that Landline instrument will be given to me along with connection next day. It has been more than two weeks and I am still waiting for my instrument and my landline to be activated. I have been following up with Neeraj regularly and he has given all false commitments to me but nothing has happened. I spoke to his boss Sandeep also but he also did the same thing (false commitment) and nothing changed. I spoke to customer care and they committed that instrument will come in ** hours and after that, someone from Airtel called me that they will not be able to provide an instrument to me. I again called up to call centre and requested executive to let me speak to someone senior and when she spoke to her senior no one agreed to speak to me. Later on, some senior executive spoke to me but no solution provided to me. He forwarded my complaint to follow up the team and then one female called me and started yelling at me as if I had done something wrong.
Very unprofessional behaviour is been experienced with all Airtel executives till now, maybe that is what train them to be rude with all customers. I feel that I have paid my hard earned money to get harassed. I have never seen such an unprofessional organization until now. If they cannot provide services so at least refund the money back to your customers.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
Hi Team , Today am reaching here for two issues (Mobile Number: **********) *. No Internet services provided for recharged amount *. Plan has been revoked before expiry date and barred the incoming outgoing calls. Recharge summary: On mar...
Apr 01, 2021 by Dinesh Kumaar
Airtel - Network issue Closed
Hello I have recently ported out from vodafone to aritel for better network but when i came to my native place in kutch here there is zero network(Only for Airtel rest all network are working) and all my * number are dead and all my work is bee...
Mar 27, 2021 by Akshit
Airtel - Net not working Closed
Internet not working from few weeks. No response from airtel on query. It's not that I'm staying in non network area. It was working fine previous day's....
Mar 24, 2021 by Suraj Kumar
I had done recharge from phone pay, amount has been debited from my bank amount. messafe has also been receivd from airtel for successful recharge but i have not received the benifit. i have tried calling in airtel for almost *-* times but no r...
Mar 23, 2021 by Ritu virodhiya
Suffered from network fluctuating each min.at my home location. internet was like dancing toy like *g,*g,*g changing in every minute,not a constant network, though internet not able to be used any more.if emergency then went to top roof to ava...
Mar 19, 2021 by Amarjeet Singh