- Landline instrument not provided Open
I had applied for landline and wifi connection at the end of June from Airtel. The executive (Neeraj **********) had taken money from me for * months and committed that Landline instrument will be given to me along with connection next day. It has been more than two weeks and I am still waiting for my instrument and my landline to be activated. I have been following up with Neeraj regularly and he has given all false commitments to me but nothing has happened. I spoke to his boss Sandeep also but he also did the same thing (false commitment) and nothing changed. I spoke to customer care and they committed that instrument will come in ** hours and after that, someone from Airtel called me that they will not be able to provide an instrument to me. I again called up to call centre and requested executive to let me speak to someone senior and when she spoke to her senior no one agreed to speak to me. Later on, some senior executive spoke to me but no solution provided to me. He forwarded my complaint to follow up the team and then one female called me and started yelling at me as if I had done something wrong.
Very unprofessional behaviour is been experienced with all Airtel executives till now, maybe that is what train them to be rude with all customers. I feel that I have paid my hard earned money to get harassed. I have never seen such an unprofessional organization until now. If they cannot provide services so at least refund the money back to your customers.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."
Airtel - Network issue Closed
*g Network drops many times a day daily.Please solve this issue otherwise I'll port to other operator....
May 15, 2020 by Durgesh Mishra
I have done payment on *th May for the broadband connection of Airtel I have contacted many people they said that within * -* days your connection will be there.But now ** days are gone no connection is ther my online classes are going on .I ha...
May 15, 2020 by Siddhartha Sachan
I have done a recharge for my airtel number ********** for the *** pack using airtel thanks app through my linked paytm account.my money is deducted right away from my bank account but recharge has not been reflected at all.pls resolve my probl...
May 14, 2020 by Praveen Kumar
I had port in my number to airtel for a better network and data speed. But now after porting no is ready to resolve the problem i am facing in******. There is zero network in my house which is even loacted in a city(mandi). So i want airtel sh...
May 14, 2020 by Amrik singh Maan
I recharged ₹** for extra GB apart from my regular data. The payment was done and it was present in the transaction details in the Airtel app but the recharge has not been reflected into my account....
May 13, 2020 by Navya Sri I