Airtel
- Landline instrument not provided Open
Kapil Bhardwaj filed this complaint against Airtel on Jul 11, 2018
I had applied for landline and wifi connection at the end of June from Airtel. The executive (Neeraj **********) had taken money from me for * months and committed that Landline instrument will be given to me along with connection next day. It has been more than two weeks and I am still waiting for my instrument and my landline to be activated. I have been following up with Neeraj regularly and he has given all false commitments to me but nothing has happened. I spoke to his boss Sandeep also but he also did the same thing (false commitment) and nothing changed. I spoke to customer care and they committed that instrument will come in ** hours and after that, someone from Airtel called me that they will not be able to provide an instrument to me. I again called up to call centre and requested executive to let me speak to someone senior and when she spoke to her senior no one agreed to speak to me. Later on, some senior executive spoke to me but no solution provided to me. He forwarded my complaint to follow up the team and then one female called me and started yelling at me as if I had done something wrong.
Very unprofessional behaviour is been experienced with all Airtel executives till now, maybe that is what train them to be rude with all customers. I feel that I have paid my hard earned money to get harassed. I have never seen such an unprofessional organization until now. If they cannot provide services so at least refund the money back to your customers.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Airtel
Resolved
Frustrated? File a Complaint
Make My Trip
"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."
Nirav Shukla
Related Complaints
Airtel - Network problem Closed
If airtel company has not sufficient network towers for good network and good internet speed then wy he charges ***₹ per month. To make this compain I need hotspot how bad airtel connection and internet speed is but they charges ufff. I need ...
Aug 27, 2024 by Gourav Kumar
Airtel - My internet is not working Closed
I recharged for one year along with data add ons of ** gb but after completion of main data the add on should be activated and it is active but it is not working at all . I tried to raise a complaint in airtel thanks but there is no more option...
Aug 24, 2024 by Rk
Airtel - No internet for 3 weeks Closed
I had taken a * month Airtel prepaid plan in June. After * month, my internet stopped working (Jun **) . So, for the last * weeks, I have no internet. I have raised more than ** complaints and sent more than ** mails to the team with no respons...
Aug 16, 2024 by Shobana R
Airtel - Fake promises for unlimited Closed
Airtel promises unlimited *G for every recharge i recharged Rs *** for last time they give only for limited *G means upto *.* Gb only not for unlimited its totally cheating and give a fake consent...
Aug 12, 2024 by Sathish
Airtel - Unlimited not working Closed
Airtel *g unlimited is working on my brother sim but on my phone it is not working even when i am in *g range and it is showing *g but cant use it....
Aug 03, 2024 by Akash kushwaha