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Oyo - Lack of security

Jaya jainani filed complaint against Oyo on Apr 21, 2019

Someone by the name Mr Mangesh Raut has used my mobile number to book Oyo hotel rooms. Why Oyo app has not some security procedures to send some verification number on the given mobile number to authenticate if the given number is genuine or not. Like this, anyone can use anyone's no and book hotel rooms. What if that person is using the hotel room for some wrong things. Please have some security procedures.

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Complaint Status

Resolution Demanded:

Apology letter from company

Oyo

513

Total Complaints

237

Total Resolved

46.20%

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