Kent Ro Systems
- Kent Ro: Very costly after sale service Open
Diwakar filed this complaint against Kent Ro Systems on Sep 25, 2018
We bought Kent Ro Grand Plus in ** Sept ****. They sale and forget . No Follow , No warranty Service , No phone call , No customer data they maintained to keep you as buyer for Kent.
When I reported problem on **-**-**** , A technician came from local dealer and he generated bill of Rs ****.** through cash memo, No gst including membrane ,all filters etc I purchased it in Rs *****.** and paid **% of repair cost .
all parts carry warranty of * Months ( member - going to hit you very hard ). I asked for amc then Kent direct have no option to offer amc as told by their customer care.
I am happy , i have water purifier of some other make , i lived with it for last * years and even no pain to pay amc charges because person visit us and clean everything .
Kent is not a product for poor , Lower middle class , Upper middle class , it suits only to those who can afford to pay Rs ****.** + gst per year and no coverage offered by KENT.
Worst service . no service . bhagvan bharose if you buy kent
Most Important :
No Date of Mfg on KENT ( At least mine does not have )
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Kent Ro Systems
Resolved
Frustrated? File a Complaint
Udaan
"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "
Adil Khan
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