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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Kent Ro Systems?
If you are not satisfied with Kent Ro Systems, file a complaint now:
1. Go to "File a Complaint" form
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a. Contact the customer support of Kent Ro Systems first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Kent Ro Systems - Financial Fraud by Paytm Open
I received a payment of rs ***** on *th august **** in my paytm business account but today is **th august ****, it hasn't been settled to my bank account associated with it. I has called paytm numerous times but everytime they say please wait o...
Aug 11, 2020 by Vishu Goyal
Kent Ro Systems - Pathetic service and intrained service team Closed
Hi , I have been using Kent RO since last ** years. I ahve taken AMC **** and also paid **** recently for reinstallation and some part change as suggested by the service guy. Now a day, they have kept a blind eye on customer issues. With ...
Aug 03, 2019 by Abhay
Kent Ro Systems - RO purify problem Closed
i bought kent ro in november ****. i ordered it online from flipkart. it worked properly for * months only. after that it stopped working . then we called kent company and the they came for service. it stopped working again then. such kind of ...
Jul 26, 2019 by sukhdavinder singh
Kent Ro Systems - AMC for Kent RO system not provided Offered Resolution
I have purchased AMC for my warranted kitchen Kent RO water purifier puchased in May **** in Jaipur. One of the compliant was logged on Kent customer service No. to do regular maintenance during warranty period. Kent send a service man from M/s...
Jun 30, 2019 by sanjeev sharma
Kent Ro Systems - Faulty Kent RO Systems Open
I had purchased a brand new Kent Grand Plus on **th February ****. It has been repaired * times since I purchased. It is again not working and has raised this issue to them. In return, I was threatened by the local service centre in the name of...
Jun 20, 2019 by MOHAMMAD Gishan Khan
Kent Ro Systems - Faulty water purifier Open
Dear Kent RO Systems. I would like to inform you again that my Kent Grand Plus has been out of order again *th time since I have purchased it on **th February ****. I request you to take my machine back. I don't need any money back. It has be...
Jun 17, 2019 by MOHAMMAD Gishan Khan
Kent Ro Systems - Services not provided by Kent RO Open
I had purchased a brand new Kent Grand Plus on **th February ****. This machine has been repaired * times in the last * and a half months. While reporting to the service centre I am getting communal threats from them. During the last conversati...
Jun 07, 2019 by MOHAMMAD Gishan Khan
Kent Ro Systems - Problem was not resolved by company Offered Resolution
I have a kent Ro installed in my house. It was serviced a few months back and all the parts were changed for the cost of ****. Just after a few months, we called them for service and they said that all the parts have worn out and need to be cha...
May 02, 2019 by Taranjit Singh
Kent Ro Systems - Refund not given Offered Resolution
I bought Kent Grand Star from dealer shared by Kent Customer Care (Dealer: Senthil Murugan, Ph.no: **********). Upon installation, the mineral indicator was swinging and informed both dealer and technician. They suggested waiting for * days. Ra...
Apr 15, 2019 by Customer
Kent Ro Systems - Defective product received Offered Resolution
I have purchased Kent RO grant +(kr**********) on **th March **** and installation for same has been done on **th March. But on same day water tank of RO start leaking. I also filed a complaint against this but the response is still awaited. if...
Mar 18, 2019 by Kartar singh
Kent Ro Systems - Installation denied by the company Open
I have purchased a Kent Ace RO system when the kent executive visited at my home (date:**.**.** at Bhiwadi) for installation, he asked me to install pre-filter also, which cost Rs ***. When I refused to install any pre-filter, he simply denied ...
Mar 03, 2019 by Vandana Agarwal
Kent Ro Systems - Not repair RO under warranty Closed
Kent ro system does not provide sevice for the repair of RO since last ** days...
Jan 19, 2019 by Akash Rathi
Kent Ro Systems - Filter change alarm of Kent purifier doesn't alarm as per specification Closed
Kent stated in water purifier product page that filter change alarm alerts us for replacing the new filter. That is one of the main reason for opting Kent water purifier. I was completely dependent on the alarm. At last without alarm, Kent wa...
Dec 24, 2018 by Kishor Arnipalli
Kent Ro Systems - Kent RO Poor Installation Awaiting Details
I, Pawan Kumar Singh purchased kent grand with serial no. KR**********. It was installed on *th Mar****, I gave the request for reinstallation due to room shifting on **th Aug**** but at this time guy had not installed my machine properly an...
Dec 04, 2018 by Pawan Kumar Singh
Kent Ro Systems - Kent water purifier service Open
i purchased kent water purifier in feb ****,.it found problem in water purifier after * months, i contact kent costumer care for many times but i did not get any response from them,.after so many called i got repaired from local water purifie...
Nov 10, 2018 by Raghavendra Sannasiddappa
Kent Ro Systems - Service problems and mental harassing Open
I have purchase a Kent Ro system for my residence at ****lane*bhagirathipuram Jakhan Dehradun but this machine started troubling. I contacted the authorised technician and he addressed my complaint and charged accordingly. But after few days it...
Oct 19, 2018 by Ganesh Kothari
Kent Ro Systems - Kent Ro: Very costly after sale service Open
We bought Kent Ro Grand Plus in ** Sept ****. They sale and forget . No Follow , No warranty Service , No phone call , No customer data they maintained to keep you as buyer for Kent. When I reported problem on **-**-**** , A technician...
Sep 25, 2018 by Diwakar
Kent Ro Systems - Kent RO worst Serices Open
Using Kent RO water purifire, on every service equipment has been changed which is chargable to the consumers. From last three months RO purifire is not working although bought an insurance policy worth ****/- for the same. Company technician v...
Sep 11, 2018 by Atulya Sharma
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