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Swiggy Bundl Technologies Pvt Ltd

 - Item missing Closed

Ezhilarasu filed this complaint against Swiggy Bundl Technologies Pvt Ltd on Jan 06, 2020

I've ordered * items (* veg fried rice, * chilli gobi, * panneer **, * falooda) on **-Jan-**** @ *.** PM with swiggy. Order # ***********.

Among * items, falooda was missing. When I asked the delivery partner, he told me to contact the swiggy support. Then I did contact the support through chat and executive krushnapal told me to send an email about the issue to support@swiggy.in. I've sent an email about the issue, but keep on getting the apology emails as response. Preethi, Aishwarya, Havva Ali are the executives irritated me to the extent with the same reply again and again. They clearly told me that they can't issue a refund. I asked for the reason, but they are not at all responding to that question.

Then I tried to get a call back through chat support. Executive Sharon P told me that there is no customer care number and they can't call back also. She told me that I should communicate only through email.

Time and money got wasted. Most of all this issue gave me mental pressure since there is no proper support at all. Am simply getting the copy pasted messages from all the executives.

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Resolution Demanded:
Apology letter from company
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Damages for loss and agony

Swiggy Bundl Technologies Pvt Ltd

46 Total Complaints
23 Total
Resolved
50.00% Consumer Satisfaction

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Related Complaints

Swiggy Bundl Technologies Pvt Ltd - Wrong Package Recieved Closed

I Ordered Ananda Ghee * Lr from Swiggy by paying *** Rs but what i recieved is ***ml only. Such Fraud or Cheating must not be spared at all...

Jan 17, 2023 by GK

Swiggy Bundl Technologies Pvt Ltd - Wrong penalty Closed

I'm delivery boy in swiggy, I used to deliver order on cycles. But I dont know why they apply some kind of penalty on me without any prior notice. They just apply penalty. There is no manual regarding there rules anywhere....

Jan 16, 2023 by Dnyaneshwar Kadam

Swiggy Bundl Technologies Pvt Ltd - I am a swiggy delivery partner and my id is blocked by company for stupid reasons Closed

I was delivering orders by swiggy company for last * years one day my id got deactivated and the reason they are giving is your selfie mismatched so we cant activate your id but from last * years i am only logging in my phone with my selfie thi...

Jan 16, 2023 by Abdul abubakar sayyed

Swiggy Bundl Technologies Pvt Ltd - Melted items Closed

I have orderd icecream and the item they have delivred is totally melted. Even after several mails to them, they didn't solve my issue....

Jan 05, 2023 by Pooja

Swiggy Bundl Technologies Pvt Ltd - Items missing Closed

Items worth rs *** dairy milk and *** redbull missing But swiggy not giving refund or missing items delivery...

Dec 25, 2022 by Meet ghadiya

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