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FedEx - Item missing from the package

Manas Parhar filed complaint against FedEx on Jan 2, 2021

I recieved my package from fedex on *nd Jan **** which was supposed to be delivered on * days ago. I paid the custom duty fees too but when i opened the package, the main item was missing from the box. It was Apple Airpods Pro which are worth more than **k indian rupees and when i called the delivery guys/customer care they were harrassing me saying that how can they be so sure that i am not lying. Why would i pay double the price of items just to have those items missing? I want my issue resolved as soon as possible.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

FedEx

52

Total Complaints

15

Total Resolved

28.85%

Consumer Satisfaction

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