Netmeds
- Issue with refund Closed
Usha Kambham filed this complaint against Netmeds on Feb 27, 2023
I have ordered ** tins of simyl mct milk powder ***gm from Netmeds on *jan **** and I have received a damaged product regarding which I complained to the customer care. I was asked to send them a mail and I did so. I was told that I will receive my refund in **-** hrs at first which was crossed. I kept calling them again and again and they kept on changing the refund duration from * working days to * weeks . Today it is feb **th and I am yet to receive my refund. Today I have given a call to them and they are saying that the refund is not processed yet . Last time I had a word with them on feb **th and they told me that they initiated the payment. I really don’t know what to do . They are negligent and irresponsible
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Netmeds
Resolved
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Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
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