Goibibo
- Issue while bus booking due to bug in the app. Open
Devesh Dashora filed this complaint against Goibibo on Feb 03, 2019
I was booking a bus from Mumbai to Udaipur on the date **-jan-**** at **:**:** but the app didn't asked for the departure location/time and it directly deduct my payment and comfirmed the booking. The time was automatically selected after * hour which was so far from my booking location and requires atleast * hours from there to departure location. I raise issue to the company and sent me the logs which was clearly shows that there was a bug (attached log) but the company guys are not confesing it.
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Resolution Demanded:
Refund / Credit for purchase
Goibibo
Resolved
Frustrated? File a Complaint
Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
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