- Irresponsible behaviour and financial mental harassment Closed
*. We booked a hotel in Kapashera, a *X room quite spacious and pleasant to look at a week prior to the actual booking date. The hotel was situated at a distance of **-** km from the place we reside in ( booked it because it was extremely beautiful).
*. The check-in date was supposed to be of **th May, at ** pm. We got approximately *-* calls from the company that day itself confirming our stay. When we reached the place (at about * pm), we got a call from one of their executives that we have been shifted due to safety issues.
PS - we had already travelled for ** km till then and reached the hotel almost.
*. We agreed to them finally (no other solution was there) and we requested them to shift us to a hotel comparable to this *X suite room. But they shifted us to an under the mediocre hotel in Pitampura which required us to travel back again ** km.
*. The original tariff was ****/- and the executives said they’d offer us **% compensation as an apology but in spite of this fact, they booked us a hotel of tariff **** almost double.
*. In order to inquire about this and request them to change the hotel we called them for *.* hrs but none of the employees proposed any kind of solution rather just wasted our time and literally it was like mental torture.
*. Finally after * hrs ( at about * pm ) they shifted our property saying the tariff would be just Rs ***, whereas at the hotel it was ****. Again they made a fool out of us.
Despite reaching late by * hrs and prior booking and problems caused at there end, they made us go through a mental, financial and emotional torture.
This is a kind of harassment to the guests and I expect some serious action to be taken against the company.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
Oyo - False promises done Closed
It's been ** days since I've moved in but the TV hasn't been working in the entire building because they have dues left from last tenants. Oyo hasn't even installed their own DTV sets. The caretaker was very sweet before I had moved in but fals...
Jun 02, 2019 by Geetika
Oyo - Oyo room issue Closed
We have booked an * room from oyo with booking id QOPJ**** AND there is shown that hotel have room heater in amenities as we have asked for room heater they charge us extra . And there are spider in the room they say that this is normal and yo...
May 31, 2019 by Nitin Maheshwari
I have been travelling since **th April **** regarding official work. I have booked different hotels via ** different bookings. I have provided GST details in advance before booking the hotel. But I have received a GST bill for none. OYO provid...
May 23, 2019 by Ankit Singh
Accommodation vacated on *-May-**. The refund should have been processed by **-May-**, but it's still not processed....
May 21, 2019 by Rohan Gupta
BOOKING ID: BQSG**** The pictures shown are completely different from the room which I have been provided. I booked a room for my parents and they were taken aback after seeing that room which is completely different from shown in the picture...
May 20, 2019 by Ashu