- Internet service refused no refund Open
On April *, I ordered a new connection from You Broadband using their website, and paid using Google Pay. The amount was ****. After nearly a week, I had no response from the team. I had contact details of one of their technicians, and he said service isn't feasible in my area. The company itself never officially got in touch with me. I called their customer care, but on the rare occasions they picked up, they said it has been initiated. All they do is say they will escalate the matter to the concerned team. I understand lockdown has affected service resolution, but it has been more than * months and I just want my money back.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
I've recently shifted to a new house and I asked the broadband connection service provider to shift the service there. They are saying that the new location is not a feasible location for them to shift and therefore I need to incur the loss, Th...
Feb 17, 2021 by Vungarala Venkatesh sameer
Did not have internet connection from last * days , due to my kids were not attending online classes, and due to that I have to go to office for my work...
Nov 21, 2020 by Hemant Patel
I have requested for a new broadband connection and paid for the connection online as the you broadband customer executive promised me that the installation will happen in * days. After the payment, I was told that the service executive isn't a...
Oct 08, 2020 by Madugula Srinivas Santosh Kumar
I have paid for * months after installation I have requested for address change of connection which was discussed while paying amount I have raised request begining of this month till date there is no resolution happened ...
Sep 25, 2020 by Sreyes
PAYMENT FOR NEW INTERNET CONNECTION DONE ON **TH SEP ****.TRIED CALLING TO CUSTOMER CARE ON TELEPHONE AND EMAIL, BUT NO REPLY.THEY HAVE ALREADY SURPASSED * DAYS INSTALLATION PERIOD.WANT TO HAVE THE INSTALLATION DONE OR REFUND....
Sep 19, 2020 by MANGALESH OSWAL