Hathway
- Internet issue Service providers not responding after making payment Open
Ritu Navle filed this complaint against Hathway on Apr 02, 2020
Hello,
My name is Ritu Navle. I have made a payment of **** INR yesterday for Hathway WiFi service at my location Khadki Bazar.
They had informed me that the Internet connection would start by yesterday evening. Now that it has been more than ** hours, I have not received any confirmation and there is no Internet connection.
Also, the service providers are not answering the calls inspite of calling them multiple times for help.
Please do understand the urgency of this matter and help me to resolve this as soon as possible.
Service Providers contact number
Rupesh Khandare - **********
Ravi - **********
Please see below for my account details.
Name - Ritu Navle
Customer Account Number - **********
Citrus Reference number - ***********
Revert will be highly appreciated
Regards,
Ritu Navle
********** / **********
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Resolution Demanded:
Apology letter from company
Replace / Fix problem
Hathway
Resolved
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Debalina Ghosh
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