- Internet connection Open
I am facing speed related issue with this broadband company. I was promised ** mbps speed whereas I am getting only *-* mbps.I have raised multiple complaints to customer care but they pay no heed. Every time I call them they say issue will be addressed in *hrs, but nothing happens. Its been almost * months and they are not even ready to return my money if I cancel the connection, stating that its company policy. Please help
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
Get service/product replaced or fixed for free
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Hi this is Dhaval here. I m facing internet connectivity issue since * - * weeks now. Whenever I raise a ticket, after waiting almost full day, the internet starts and by end of the same day the connectivity is lost again. I have raised a num...
Aug 01, 2019 by Dhaval Samaranayeke
Hi this is Sunil from Hyderabad Kukatpally. I have requested for broadband connection in may ****..they have not provided connection because the land owner has no agreed for installing BOX . So I have cancelled from my end and I got refund from...
Jul 13, 2019 by Sunil
I paid Rs. **** to youbroadband as security deposit for high-speed dual-band wireless modem cum router on *th june on their website. After the payment I contacted them for sending the router and getting it installed. They informed that it will ...
Jul 01, 2019 by Devesh Jagatram
I have shifted my house on *th May **** and requested to install the internet at the new address. The representative informed me that the whole process will take a week. Its been a month and yet it hasn't been resolved. I have called at least *...
Jun 06, 2019 by Akash Patel
Almost every week I am facing you broadband connectivity issue and there will be no engineer around after raising the request. The service is very slow and no use even after contacting customer care....
Jun 03, 2019 by Manohar sharma