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I am facing speed related issue with this broadband company. I was promised 12 mbps speed whereas I am getting only 1-2 mbps.I have raised multiple complaints to customer care but they pay no heed. Every time I call them they say issue will be addressed in 4hrs, but nothing happens. Its been almost 1 months and they are not even ready to return my money if I cancel the connection, stating that its company policy. Please help
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I registered the request for termination of my account on 17/12/2018. The next procedure should be modem collection from their end which did not happen until I called customer care again in next month January. As per company policy, it takes 45...
Mar 20, 2019 by Shah Harsh Sanjay
I had renewed for 6 months plan with an offer of 3 more months i.e. a total of 9 months. They had suspended my account after 6 months only. And I am providing power to them so for that 5 days for each month i.e. 45 days. Not even given one day...
Mar 08, 2019 by Racha raman
Hi ,I have a you broadband connection since 2016 .Currently I moved from vasanth nagar,hyderabad location to Boduppal and raised a request to shift my connection on april,2018.Which is not done at right time even after multiple follow up's.So i...
Feb 14, 2019 by phani kumar challa
I paid the prepaid amount on 16th December 2018 through online, when my account balance got expired last month. Post payment call was made to customer care and it was promised that within 4 working hours the amount will reflect in my account an...
Jan 19, 2019 by D Bhattacharjee
Hello Sir/madem,I'm a you broadband customer from more than 2yrs.Recently I'm not satisfied with their service and tried to change my network provider.But they conatcted me regarding this and i was given a return commitment regarding their inte...
Dec 28, 2018 by Ajay