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FedEx - International Package not Delivered

Anmol Gupta filed complaint against FedEx on May 14, 2022

On **th March ****, a shipment from Poole, GB, arrived at the Destination Country, New Delhi, India. The package was shipped using FedEx International Priority Shipping Service, which was supposed to deliver by **st March ****. But that day, it got a clearance delay and has been under the delay since then with no communication by FedEx. After writing *-* e-mails to various clearance agents, two agents replied that the shipment needed written Duty Confirmation which was provided to them within a matter of hours. Yet, there is no response and no update on the shipment, and god knows what happened or being happened to it.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

FedEx

52

Total Complaints

15

Total Resolved

28.85%

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