- Indigo not checked the visa properly ^Open

karthikamani filed this complaint against Indigo Airlines on Apr 21, 2018

**th april ****
Indigo airlines
pnr no – nhzg*n
flight no - *E **
chennai to muscat
boarding time - **.**
departure time - **.**

at check In process Indigo staff reviewed all my documents like passport , e-visa ( * month tourist visa ) , return ticket , Indigo ticket with international card used for booking the ticket . Then they gave the boarding pass and I too flied and reached muscat by **th April **.** am . but the problem is at muscat immigration , the royal oman police not permit me to enter , stating that the visa got cancelled in system . immediately indigo peoples came and forced me to put a ticket on next flight (oman air ) at muscat for the cost of **.* oman riyal ( **,*** inr )

returned flight details
**th april ****
Oman air
Pnr no - e-tkt*************
flight no - wy ****
muscat to chennai
Boarding time - **.**
Departure time - **.**

If the indigo airlines has cross checked correctly about my visa we might save the return flight charges and due to this issue I incurred lot of physical and mental health issues for which no one can give the compensation for the mental issues that i had come through . Now we are requesting to reimburse at least our return flight charges of inr **,*** . really felt very bad as I just entered into muscat airport and immediately returned with no use and waste of my money and time . through this complaint I would also ask indigo to kindly check correctly about the visa's so that we can avoid this kind of issues happened to me .
enclosed documents – my e-visa , indigo boarding pass & oman air boarding pass

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