- Indigo not checked the visa properly Open
19th april 2018
pnr no – nhzg6n
flight no - 6E 85
chennai to muscat
boarding time - 21.50
departure time - 22.50
at check In process Indigo staff reviewed all my documents like passport , e-visa ( 1 month tourist visa ) , return ticket , Indigo ticket with international card used for booking the ticket . Then they gave the boarding pass and I too flied and reached muscat by 20th April 01.30 am . but the problem is at muscat immigration , the royal oman police not permit me to enter , stating that the visa got cancelled in system . immediately indigo peoples came and forced me to put a ticket on next flight (oman air ) at muscat for the cost of 96.1 oman riyal ( 16,525 inr )
returned flight details
20th april 2018
Pnr no - e-tkt9102414264406
flight no - wy 0253
muscat to chennai
Boarding time - 08.15
Departure time - 09.15
If the indigo airlines has cross checked correctly about my visa we might save the return flight charges and due to this issue I incurred lot of physical and mental health issues for which no one can give the compensation for the mental issues that i had come through . Now we are requesting to reimburse at least our return flight charges of inr 16,525 . really felt very bad as I just entered into muscat airport and immediately returned with no use and waste of my money and time . through this complaint I would also ask indigo to kindly check correctly about the visa's so that we can avoid this kind of issues happened to me .
enclosed documents – my e-visa , indigo boarding pass & oman air boarding pass
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