Mfine
- Incorrect details on RTPCR report Open
B Chakravarty filed this complaint against Mfine on Aug 15, 2021
I booked RTPCR test through Mfine lab test. The test was required for travel. The time of collection of sample was **** hours on ** August **** (same reflected in their App also) but the report generated wrongly showed sample collected at **.** hours. Since RTPCR report for traveling is time sensitive (within ** hours of travel from sample collection), I report the error to Mfine and requested them to show the correct details. The company however refused to make any changes due to which the report is of no use to me (for no fault of mine).
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Resolution Demanded:
Refund / Credit for purchase
Mfine
Resolved
Frustrated? File a Complaint
Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
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