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Axis bank - Incorrect Deduction

Self-Reliant Initiatives Through Joint Action filed complaint against Axis bank on Feb 5, 2024

Dear Sir,

I hope this message finds you well. I am writing to bring to your attention an issue concerning a deduction made from our account on **th Nov ****.

The amount of Rs **** was deducted via ECS/**********/Max Bupa Health Insurance Company from account number ***************, registered under the name of Self-Reliant Initiatives Through Joint Action. It has come to our notice that this transaction is not associated with Self-Reliant Initiatives Through Joint Action.

We promptly reported this discrepancy to the operational branch of Axis Bank in Chhindwara on **-**-****, but unfortunately, we have not received the refund as of now.

Enclosed with this communication, you will find a submitted letter to the bank and a copy of the statement for your reference. We believe that these documents will aid in the investigation and resolution of this matter.

In light of the above, we kindly request you to take immediate and necessary action to refund the deducted amount. Your prompt attention to this matter is highly appreciated.

Should you require any further information or clarification, to let me know.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Axis bank

140

Total Complaints

57

Total Resolved

40.71%

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