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Brandfactory Online - Incomplete partial order received

Rahul Panchal filed complaint against Brandfactory Online on Dec 16, 2020

I had ordered multiple clothes in single order (#******) via brandfactory app. But after delivery found that * items are missing. I had order Force NXT Trunks pack of *, but received only * (red color), Blue one is missing. And ordered Pink & Blue printed tshirt set pack of *, but received only * (grey color), Red color is missing. The customer care number never connects to executive and nobody responds over email.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Brandfactory Online

5

Total Complaints

1

Total Resolved

20.00%

Consumer Satisfaction

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