md sarfaraz filed complaint against Flipkart on Oct 27, 2023
I took a Motorola brand phone but the phone did not turn on, I recorded the open box video and the video made after putting it on charge, the phone is completely dead, which is found to be a defective phone, but the solution is not found properly and There is no service center in my pin code, I am being visited by some other service center but I don't have enough time to get the reimbursement done, I have to go to a different country for traveling, which is on a date and it is very close, so understand this. It should be given and the process of refund should be done instead of replacement. We also complained about this issue on the National Consumer Helpline but Flipkart refused. I am not getting any help. Now I have filed an e-mail in the consumer court to read the case. My request is resolved as soon as possible. we are very worried, wake up customers, wake up customers and Flipkart support is being tweeted and retweeted, we have also emailed Flipkart but we are not getting the solution soon, we are filing a complaint with the brand as a consumer protection which is right. I need to get a solution as soon as possible under the **** Act, however, we faced unexpected issues while purchasing the product.

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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
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