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Cleartrip and Indigo

 - I want to reschedule my flight due to COVID 19 Closed

Rachna Rishi filed this complaint against Cleartrip and Indigo on Aug 07, 2020

I along with ** of my family members are passengers on an Indigo Airlines flight, Flight #*E***,#*E****, #*E**** & #*E***. This is a domestic return flight between Lucknow and Bagdogra.
The flight is scheduled to depart from Lucknow at **** hrs on **th sept **** and arrive at Bagdogra at **** hrs the same day. The trip back home to Lucknow from Bagdogra is scheduled on **th Sept **** at **** hrs. This is part of a roundtrip for us. My home location is Lucknow.

Although both our home location and destination location are still allowing travel, we have decided not to travel for safety reasons. We will therefore not be traveling on the airlines for our scheduled trip.

My tickets were booked as part of a group of ** passengers, each of whom are members of my family, who have nominated me to write to you on their behalf. We have * kids travelling with us and do not wish to endanger their lives in these horrific times. We also tried contacting local authorities in Bagdogra who have discouraged us from making the trip at this point in time. Because of the above, I am requesting to be able to reschedule my flight at a later date. I realize this may be in the form of a credit to my account.

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Resolution Demanded:
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Cleartrip and Indigo

12 Total Complaints
6 Total
Resolved
50.00% Consumer Satisfaction

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Related Complaints

Cleartrip and Indigo - Refund not received of flight cancellations Closed

Parimal Mondal <parimalmondalofficial@gmail.com> Fri, * Jun, **:** to customersupport Hello There, My PNR is QG***S and my Trip ID is ************ Indigo has confirmed that they had made the refund to cleartrip on **th of may **** a...

Jul 31, 2020 by Parimal Mondal

Cleartrip and Indigo - Cleartrip not refunding money for 4 months for cancelled flight in Marchtrip Closed

Cleartrip not refunding money (for * months) for cancelled flight in March ****, trip# ************ worth Rs. ****. Enumerable follow ups went in vain and they kept on repeating it will be refunded for last * months now!...

Jul 17, 2020 by Debasree Dutta

Cleartrip and Indigo - Refund Closed

My flight was on ** June And today is ** July But still I do t get my refund amount...

Jul 16, 2020 by NEERAJ Singh Bhadauriya

Cleartrip and Indigo - Not refund money Closed

Sir I have booked my flight from cleartrip then my flight was cancelled and my money was refunded in cleartrip by indigo but they are not refunding my amount into my account. Chandigarh - Srinagar one-way Trip, Trip ID: ************ ...

Jul 13, 2020 by Hilal Hamid khan

Cleartrip and Indigo - Refund not issued Closed

The ticket was booked on **/**/**** under booking ID ************ and PNR: CED**V and was supposed to travel on **/**/**** but flight was cancelled due to covid-** grounding of avaitaion servises by government of India. Since then I have been r...

Jun 29, 2020 by Varsha Agarwal

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