File a Complaint against Cleartrip and Indigo
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Cleartrip and Indigo?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Cleartrip and Indigo
But before filing a complaint, you should
a. Contact the customer support of Cleartrip and Indigo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Cleartrip and Indigo - Refund not received Open
Dear Mr. Kumar, Greetings from IndiGo. With reference to your concern raised, we would like to inform you that the amount for your booking is reversed in the travel agency login ID (virtual account) through which the payment w...
Oct 30, 2020 by Stalin Jeba Kumar
Cleartrip and Indigo - Flight refund not got as shown Open
I booked from CLEARTRIP.COM the IndiGo *E *** Trip Id: ************ for date *August****. Airlines cancelled this flight, I calculated refund on cleartrip portal and it showed " Full Refund" and then I cancelled my ticket at cleartrip portal a...
Sep 21, 2020 by farooq
Cleartrip and Indigo - I want to reschedule my flight due to COVID 19 Closed
I along with ** of my family members are passengers on an Indigo Airlines flight, Flight #*E***,#*E****, #*E**** & #*E***. This is a domestic return flight between Lucknow and Bagdogra. The flight is scheduled to depart from Lucknow at **** h...
Aug 07, 2020 by Rachna Rishi
Cleartrip and Indigo - Refund not received of flight cancellations Closed
Parimal Mondal <parimalmondalofficial@gmail.com> Fri, * Jun, **:** to customersupport Hello There, My PNR is QG***S and my Trip ID is ************ Indigo has confirmed that they had made the refund to cleartrip on **th of may **** a...
Jul 31, 2020 by Parimal Mondal
Cleartrip and Indigo - I didn t get the refund amount yet Open
I tried to book a flight ticket from Kochi to guwahati via Delhi on ** th July ****.unfortunately i loss the amount of ticket and showed as payment failed..I didn't get the ticket..now it's been ** days,I didn't get the refund amount yet..my tr...
Jul 30, 2020 by Sooraj p u
Cleartrip and Indigo - Amount not refunded Open
The airline has cancelled my ticket. But cleartrip not refunded.when I m calling on their customers care no one is attending a call....
Jul 30, 2020 by Nikhilkumar singh
Cleartrip and Indigo - Refund not recieved Open
We purchased * flight tickets from cleartrip for **th April,****. Flight details : PNR: DPDS*R Flight: Indigo , ClearTrip Trip ID:************ form Kolkata to Mumbai. Because of the lockdown we rescheduled the tickets directly from indigo webs...
Jul 23, 2020 by Biswajit Moitra
Cleartrip and Indigo - Refund not received after cancellation of flight ticket Open
Sir, I have the honour to inform you that I had a booking with Indigo Flight vide no.*E-*** bearing PNR no.BKFBKD from Guwahati to Hyderabad for ** (four) passengers which was fixed on **/**/****. The total cost of these ** (four) tickets was R...
Jul 21, 2020 by Aminul Haque
Cleartrip and Indigo - Cleartrip not refunding money for 4 months for cancelled flight in Marchtrip Closed
Cleartrip not refunding money (for * months) for cancelled flight in March ****, trip# ************ worth Rs. ****. Enumerable follow ups went in vain and they kept on repeating it will be refunded for last * months now!...
Jul 17, 2020 by Debasree Dutta
Cleartrip and Indigo - Refund Closed
My flight was on ** June And today is ** July But still I do t get my refund amount...
Jul 16, 2020 by NEERAJ Singh Bhadauriya
Cleartrip and Indigo - Not refund money Closed
Sir I have booked my flight from cleartrip then my flight was cancelled and my money was refunded in cleartrip by indigo but they are not refunding my amount into my account. Chandigarh - Srinagar one-way Trip, Trip ID: ************ ...
Jul 13, 2020 by Hilal Hamid khan
Cleartrip and Indigo - Refund not issued Closed
The ticket was booked on **/**/**** under booking ID ************ and PNR: CED**V and was supposed to travel on **/**/**** but flight was cancelled due to covid-** grounding of avaitaion servises by government of India. Since then I have been r...
Jun 29, 2020 by Varsha Agarwal
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