Hathway Hyderabad
- I want refund of amount 425 and want to return the Device without any rent payment for that Open
Sridhar Sana filed this complaint against Hathway Hyderabad on Feb 23, 2021
The following email was sent to Hyderabad Hathway help desk on **th October ****.
___________________________________________________
""
Hi Team,
My Broad band account Number is **********.
Due to Covid Situation, We moved temporarily to hometown from Hyderabad in the month of may ****.
I received a call from Hathway customer care named Sai with Mobile Number ********** and his whatsapp no-********** on *th August.
He offered me Pay now and use later option to pay amount *** Rupees and use for two months later once I come back to Hyderabad in the month of December ****.
I believed it and recharged for the same - Transaction Reference ID is ********** on *th Aug ****.
I have sent the same screen shot to him over whatsapp.
Now we are in Hyderabad and want to activate the same.
Please help me on this.
Thanks,
Sana Sridhar ""
_____________________________________________
I raised request for device return and they are again asking for *** Rs for Rent of the device.
First thing they did not activate my account for the advance payment which was done in the month of August ****.
I want to return the device without any rent payment or I should first get the refund of Rupees *** which was paid in August.
The caller at that time said that I can pay in august and use it later in december **** or Jan ****.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Hathway Hyderabad
Resolved
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