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Rapido

 - I travelled from delhi to Kolkata and i booked a rapido bike Closed

Saurav kumar filed this complaint against Rapido on Mar 02, 2023

I have booked rapido and my captain cancelled the order stating that fare is very less and send some else to complete the ride (how this is possible), my fare as per rapido was *** but other person is telling ***. Then I canceled and booked another rapido he also informed me to cancel the ride and brought me offline with higher price. When I raised concern I got call from your team that ** points has been provided. I want resolution of:
How reassign captain works without any update in rapido app?
What about security of traveller's?
Why prices asked are more than shown in app.

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Rapido

34 Total Complaints
21 Total
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61.76% Consumer Satisfaction

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Related Complaints

Rapido - Refund not received Closed

Yesterday i booked rapido auto, and paid online but the captain have cancelled my ride * times and kept me waiting for * hr, also I have not received my refund yet, i am very much disappointed, was asking for help but none of the captain ready ...

Mar 05, 2023 by Shweta vike

Rapido - Money stolen by captain Closed

My bill was ***, i gave him *** he said he will give change but took my *** and ran away...

Feb 21, 2023 by Ashif

Rapido - Capiten Cach extra collected Closed

Capitan extra cash collected...

Feb 13, 2023 by viji viji

Rapido - Misbehaving and charged money accordingly driver Closed

Dear Rapido, I want to report an issue about the captain .I booked a ride that's ammount ***. When your driver come at the location , he asked me to cancel the ride and I just ignored him. But he forced to cancel the ride and book auto accord...

Feb 04, 2023 by Aman Kumar

Rapido - Ride issue Closed

Everytime I book a rapido of the charge is rs.*** then the driver request for more amount, and this is happening on a daily basis. If the driver asks me for rs. *** more then I'm paying rs. *** in total. Does it make any sense? ...

Feb 02, 2023 by Arth Choudhury

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