Hp
- HP not not responding on my laptop repair issue from 2 months Open
Sagar Bhalke filed this complaint against Hp on Sep 27, 2020
I had purchased a laptop on **th of August **** which was an HP laptop from Vijay sales. From nearly two months, I have been facing an issue with the laptop of cooling fan .I tried contacting the HP service center. My laptop is still in warranty, every time I call then they tell me to wait for one week and when I call them to know the status of the case they again tell me to wait for another one week this has been happening from nearly two months. When I had logged the issue with they the agent and the technician didn’t responded my calls. This has caused a lots of issue in my academics also in my freelancing business. I had to borrow another computer from my friend for attending the lectures because of this delay. From * months I had stop my freelancing business which was my source of income. From past ** days the laptop is with them, actually they are ignoring my case. My case id is **********
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Resolution Demanded:
Apology letter from company
Replace / Fix problem
Damages for loss and agony
Hp
Resolved
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Flipkart
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
Prabhakar Chaturvedi
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