- Hotel was not booked though amount deducted from my account Open
I have booked a hotel for my vacation in Mahabaleshwar and the amount was deducted. However, when we reach at the given booked hotel address owner denies any such bookings. We tried to reach Goibibo though they had given no help and just to wait with fake promise. We spent an hour their waiting but received no reply why Goibibo is making money by such means. I am attaching booking details too. I want a refund of my money. I received a message as:
We wish you a pleasant stay at a spot at ***** Hotel Shanti Sadan Spot. Your reservation with Booking ID HTLXDU*KA* is confirmed with check-in on ** Jun & check-out on ** Jun. Check-in time is **:** pm.
Contact hotel on ********** for special requests
To modify booking: https://go.ibi.bo/**kYfg*Y*W
Kindly note that your booking is confirmed. You can contact us for any issues on our help section https://go.ibi.bo/W*E*UfGIyP
Claim free cancellation on this booking if you are eligible in our loyalty program. Download App now to find out. Get Rs.*** in your account when you signup https://go.ibi.bo/CTktZABL*T
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Damages for loss and agony
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