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Make My Trip Pvt Ltd - Hotel Services

shahzeb Quadiri filed complaint against Make My Trip Pvt Ltd on Oct 12, 2019

I have booked Hotel through Make MY Trip app. Hotel name is Oyo Home **** House with Pool *BHK Anjuna Goa. After reaching to th property they said its cancelled. Then i called MMT people they said hold on. No one was ready to provide Solution. After many calls MMT people gave me a hotel where i have to pay **** extra. Plus the cab fees on my own because he was with me. My whole trip they have spoiled because of this. They have committed a refund and now they are not able to provide solution. now when i am calling them they keep on transferring call. No one is able to give solution. Simply wasting my time.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Make My Trip Pvt Ltd

54

Total Complaints

11

Total Resolved

20.37%

Consumer Satisfaction

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