Booking.com
- Hotel Owner Denied Check In Open
Shanti Swarup Biswal filed this complaint against Booking.com on Oct 14, 2019
We booked * rooms in SPOT ON ***** Trozan Guest House SPOT via Booking.com for one night sat at Tabo. After reaching the property the owner denied us to stay and said that there is no such bookings in your name. The palce is isolated one and also not mobile networks are available in that place. But, fortunately BSNL was working so we managed to call the booking .com customer care and first the customer care executive asked the hotel owner to give us the room as there was a booking. But, the owner refused us to give the rooms and said we are already full and we cannot accommodate you. We also talked with the higher authorities of booking.com but at last we had to leave that place and come back ** kms and booked a homestay. We had to pay a huge amount for the homestay aswell as the cab charged us more. We need a compensation for this. I dont know who is responsible either oyo or booking.com.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Booking.com
Resolved
Frustrated? File a Complaint
Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
Related Complaints
Booking.com - BOOKING NO AT BOOKING COM HOTEL DENIED TO GIVE ROOM Closed
I DO ONLINE BOOKING ON BOOKING. COM CONFIRMATION NO. IS ****.***.*** & DO ONLINE PAYMENT OF RS.***/- BUT HOTEL DENIED TO GIVE ROOM - ...
Nov 12, 2022 by GIRISH RAJENDRA GERA
Booking.com - Booking was fake Closed
We ahd booked via booking.com for a place called Manori Beach View. Upon reaching the destination, the owner said that it was not booked and were refused entry. We called up OYO as they were the middle men they tried helping us but about the mo...
Sep 17, 2022 by Rishikesh
Booking.com - Wrong cancellation of booking by OYO Hotel OYO Closed
I had my booking at OYO ***** Alpine Glow Crest Secunderabad on **st Aug ** with Pay at property option. When I reached hotel, manager of hotel informed me about there is a construction going on and they cannot assign me a room and later he ...
Aug 31, 2022 by Ankit Singh
Booking.com - Hotel Booking Extra Charges Closed
Hotel booked with ***** but hotel charges rs *****...
Apr 19, 2022 by Rahul
Booking.com - Hotel cancellation scam Closed
We had booked the Swati hotel, Aarambol, Goa on **th of December **** at around *:** pm for the dates **th Dec ****- *st Jan **** . After booking, we spoke to the hotel owner and because of unsurety of good Wifi signal and rude behavior, we c...
Jan 08, 2022 by Vitesh Dhawan