Goibibo
- Hotel manager not give room as per mentioned in goibibo Open
Parkash chand filed this complaint against Goibibo on Sep 03, 2019
I had booked one ***** Hotel Silverton spot at Jalandhar with booking id HTLVKFKPAU on ** Sept ** from Goibibo app. There is nothing mentioned over there about AC and Non AC rooms. But, when I entered in hotel reception person, denied me to give AC room and he said in this hotel only * AC rooms but Oyo considers all rooms AC. When I called to Goibibo customer care person he gives me the confidence to resolve the problem in ** min but till time no revert from Goibibo after half an hour. My request I'd is ********. That Goibibo person said this is not an AC hotel but nothing mentioned on Goibibo app when I select that hotel. Oyo not working on hotels conditions hotel are dirty reception man are drunken no sense of talk. Goibibo doing wrong or miss communication with customers.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Goibibo
Resolved
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Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
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