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Sanjay Kumar filed complaint against Oyo on Apr 24, 2019
I booked a hotel in McLeodGanj using OYO apps and after reaching the city I called hotel reception and they mentioned that their contract with the OYO has expired. When I called OYO customer care they didn't provide any solution for more than * hours. At * PM in the night they said we will cancel your booking and please try arranging your hotel by yourself. I was with family and suffered a lot. That was my worst experience with OYO and will not book any more hotel from their app. But before that, I want to make sure that all others who are using this app, please book it on your own risk.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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